Hanoi Crystal Pearl Hotel, Hanoi ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

9 Ngo Huyen, Hoan Kiem, Hanoi, Vietnam

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

25 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Deluxe Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Junior Suite

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Hanoi1700 ft

Airports

Noi Bai International (HAN) 16.3 mi

Cat Bi International (HPH) 72.6 mi

Train

Ha Noi Railway station3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

Baggage storage

24-hour services

24-hour reception

General

Smoking allowed in designated areas
Free Wi-Fi
Safe deposit box
24-hour reception
Baggage storage
Elevator

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Dry cleaning
Tours/Ticket assistance
Bell staff/Porter

Dining

Free breakfast

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Patio
Terrace
Balcony
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Location

9 Ngo Huyen, Hoan Kiem, Hanoi, Vietnam

Map view

9 Ngo Huyen, Hoan Kiem, Hanoi, Vietnam

City landmarks

Quoc Tu Giam Street Dong Da District

Temple Of Literature

4100 ft

Museums

Vietnam Military History Museum

4100 ft

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.9 mi

Museums

Vietnamese Women's Museum

4100 ft

Castle

Thang Long Imperial Citadel

4100 ft

Museums

Vietnam National Museum of History

1.2 mi

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

4700 ft

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

4700 ft

Monuments and Landmarks

Hanoi Flag Tower

4100 ft

Museums

Vietnam Fine Arts Museum

4100 ft

Broadway Theatre

Opera House

1.2 mi

Pagoda

Tran Quoc Pagoda

1.5 mi

Pagoda

One Pillar Pagoda

1.9 mi

Tran Nhat Duat Street

Long Bien Bridge

1.6 mi

Mall

Trang Tien Plaza

4100 ft

Thien Quang Lake

4100 ft

Parks

Lenin Park

4100 ft

Square

Ba Dinh Square

1.3 mi

73 Quan Su St

Quan Su Pagoda

4100 ft

Events

Friendship Cultural Palace

1.3 mi

French Quarter

1.0 mi

Nearby

Museums

Hoa Lo Prison

1300 ft

Church

Saint Joseph Cathedral

1300 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

1300 ft

Libraries

Hoan Kiem Lake

1300 ft

Hang Duong

Hanoi Night Market

1300 ft

Lake of the Restored Sword

1300 ft

Broadway Theatre

Thang Long Water Puppet Theatre

1300 ft

87 Ma May Street Hoan Kiem District

Ancient House

1300 ft

75 Dinh Tien Hoang Street

Post Office Ha Noi

1300 ft

Restaurants

Pho 10

500 ft

10 Ly Quoc Su Street corner of Chan Cam St

Noodle & Roll

200 ft

39C Ly Quoc Su Hoan Kiem

Au Lac Family Restaurant

100 ft

23 Ngo Huyen Hoan Kiem

Banh Cuon Ba Hanh

300 ft

26B Tho Xuong Hoan Kiem

Dream Beans Coffee

400 ft

79 Ly Nam De Hoan Kiem

Hanoi Lucky Restaurant

0 ft

No.11 Ngo Huyen

Bami An Bread

700 ft

15 Phu Doan Street Hang Trong Ward

Banh Mi 14

100 ft

14 Ngo Huyen Hoan Kiem

Banh Mi 25

2800 ft

25 Hang Ca Street Hoan Kiem District

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

6.4/10

Nice

Rooms

8.2

Location

9.0

Service

8.2

Dining

7.8

Gilbert

United States of America, March 2025

7.2/10

I had a lovely stay at the Hanoi Crystal Pearl Hotel. the location was perfect for exploring the Old Quarter. The staff were friendly and accommodating, and my room was clean and comfortable. though I did notice some minor noise from the doorbells on other floors. Overall, I would happily return for another visit.

Rooms

8.0

My Deluxe Double or Twin Room with Balcony was nicely furnished and had a great view of St. Joseph's Cathedral rooftops. The bed was soft, and the bathroom was clean and modern. It really felt like a great value for the money.

Service

8.5

The staff were quite attentive and spoke good English. they were always ready to help whenever I needed something. It really made my stay enjoyable.

Location

9.0

The hotel's location was fantastic. right in the heart of everything, with easy access to the lake and some amazing street food options. I couldn’t have asked for a better spot to explore.

Dining

8.5

I really enjoyed the breakfast buffet, and I loved having the option of fresh-cooked meals from the menu. The dining options nearby were also a treat. especially the delicious pizza at Pizza 4P.

Facilities

8.0

The hotel offered useful facilities like dry cleaning and a bell staff, which enhanced my experience. The airport shuttle service was also convenient.

Cliff

United States of America, March 2025

6.6/10

My stay at Hanoi Crystal Pearl Hotel was quite satisfactory overall. The location in the old Quarter made it easy to explore the surroundings, being just a short walk from the lake and filled with cafes and shops. However, I did experience some issues with noise from the mini-fridge which interrupted my sleep.

Rooms

9.6

The room was clean and spacious, plus the air conditioning was very efficient, keeping the space comfortable.

Service

8.3

The staff were attentive and friendly, making my experience pleasant overall. However, I noticed some concerns about security that made me a bit uneasy.

Location

10.0

Located right in the center of everything in the old quarter, I loved the convenience of being close to attractions and the lake.

Dining

8.0

I enjoyed breakfast, especially the pancake platter which was quite delicious.

Facilities

7.5

Facilities like dry cleaning and ticket assistance were handy, although I would have appreciated a written guide for reference.

Nancy

United States of America, February 2025

6.0/10

I had a good stay at Hanoi Crystal Pearl Hotel with friendly staff and a great central location, perfect for exploring the area. However, I faced some issues with noise from the mini-fridge in my room, which made it hard to sleep. The breakfast options were decent, but could benefit from more variety.

Rooms

7.5

The suite with a balcony I stayed in was clean and had a spacious shower with good water pressure. On the downside, I had trouble sleeping due to a noise issue from the mini-fridge. Also, I only received one pillow, which wasn't enough for comfort.

Service

8.8

The receptionists were kind and made me feel comfortable during my stay. They were helpful with my inquiries, which really added to the overall experience.

Location

8.0

The hotel is right in the center of everything. I loved that I could walk to various cafes, restaurants, and shops just a few minutes away. However, getting to the hotel required a walk from the main street, which was a bit inconvenient with my luggage.

Dining

7.0

Breakfast was small but offered freshly cooked options like omelettes and French toast. I wish there had been more variety on the menu, but the food was decent.

Facilities

7.5

The facilities included helpful amenities like dry cleaning and tour assistance, making my stay smoother. However, I noticed that my balcony lacked chairs or a table, which would have improved the experience.

John

United States of America, January 2025

6.8/10

I had a great experience at Hanoi Crystal Pearl Hotel. The staff were super friendly and helpful, and the location was ideal for exploring the Old Quarter. However, the constant ringing of doorbells on other floors was a bit annoying, and I wished for more info in the room about things like the hotel wifi password and mini bar prices.

Rooms

8.0

The room was really nice, super clean, and a great value for money. While I enjoyed my stay, the balcony could have been better with some chairs or a table.

Service

8.5

Staff were attentive and spoke good English, making my stay much smoother. They were really accommodating when I had questions.

Location

9.0

The hotel is right in the center of everything, close to all attractions and the lake, making it easy for me to explore.

Dining

8.5

I loved the breakfast buffet with options for fresh cooked meals like omelets and French toast. It was a nice start to my day.

Facilities

8.0

Facilities included dry cleaning and a handy paid airport shuttle, which was great for my travel needs.

Jeremy

United States of America, November 2024

5.8/10

I had a pleasant two-night stay at Hanoi Crystal Pearl Hotel. The location was fantastic, right in the heart of the Old Quarter, making it easy to explore nearby shops and restaurants. However, the hotel is not directly accessible by taxi, so I had to walk a short distance with my luggage, which was a bit inconvenient.

Rooms

9.0

The Deluxe Double room was spacious and clean, with efficient air conditioning and a nice view from the balcony. The bed was soft and comfortable, making it easy to relax after a day of exploring.

Service

9.0

The staff at the reception were incredibly friendly and helpful, making me feel comfortable throughout my stay. They spoke good English, which was a great advantage.

Location

9.6

Being in the Old Quarter was such a plus. I was just a quick stroll away from the scenic lake and many attractions, which made my trip even more enjoyable.

Dining

8.5

The breakfast buffet offered a good selection, and I particularly enjoyed trying some Sicilian pastries. I appreciated having fresh-cooked meals available as well.

Facilities

8.5

They provided helpful services like dry cleaning and had a bell staff available. The tour assistance made me feel well looked after during my stay.